Finding a facilities services supplier can involve hours of research and phone calls, as well as dozens of inquiries and emails sent to learn more about which options suit a company and budget best. With Pioneer Facility Services, the guesswork is taken out of finding a reliable facilities service provider, as their history of over 28 years of customer satisfaction speaks to the quality of services they provide.

Pioneer facility services began in 1986, cleaning a single, small supermarket in a town called Swan Hill, and since has grown into one of Australia’s largest facilities services suppliers, serving more than 600 commercial sites across the entire country, as well as several sites in New Zealand. The company has taken its time over the years to develop innovations in cleaning and maintenance, which they incorporate into their phenomenal work. With a fleet of purpose-designed and built cleaning machinery, companies can be sure that they are getting the best equipment and services around, with no need to settle for subpar, broken down cleaning tools.

Along with reliable equipment, Pioneer Facility Services employees hundreds of skilled workers, all of whom take pride in their ability to pay attention to detail and perform as well as possible on the job. With Pioneer Facility Services, companies can have access to the following services:

  • Grounds Maintenance
  • Helpdesk Services
  • Commercial, Office, and Industrial
  • Retail Services
  • Building Maintenance
  • Hotels and Hospitality
  • Hygiene Services
  • Waste Management
  • Shopping Trolley Collection (coming soon)


Each of these services can be provided 24 hours a day, and will always be performed to the highest standard of quality by Pioneer’s committed employees.

Pioneer’s employees do their best to satisfy the customer, and they take pride in doing a job well-done. Pioneer Facility Services also takes great pride in the treatment of its employees, believing that all workers are entitled to fair work and compensation. Systems are put in place to ensure that subcontractors are compensating Pioneer’s workforce properly, preventing any employee from being underpaid. Pioneer believes that their workers should not receive low pay, as the work they do is strenuous and the quality of their services deserves proper compensation.

Pioneer Facility Services has a strong dedication to properly training, developing, and rewarding their staff, with many rewards for well-done jobs, as well as significant opportunity to advance in the company. This policy results in very loyal employees, who are passionate about doing a job well done.

With offices in all major Australian cities and capitals, Pioneer Facility Services is sure to have a location near many large companies, meaning they can provide fast service to places in any corner of the country. With workers available 24-hours a day, Pioneer Facilities Services can provide any business with the maintenance crew they need at any hour of any day, giving full schedule flexibility to their clients.


Pioneer Facility Services prides themselves on the substantially high standards they set for themselves in an effort to provide their clients with only the best service. With Pioneer, companies can be sure that they are getting the workers most dedicated to success on the job, as this facilities services suppliers prides itself on its strong commitment to getting the job done right the first time. Pioneer Facility Services works to develop a good rapport with all of their clients, by providing only the best communication. Pioneer strives to communicate with their clients in a direct and timely manner, providing clear, concise answers to questions, as well as consistently being available to take and manage client requests as they come, further taking the guesswork out of finding the right facilities services supplier.

On the job, Pioneer strives to provide consistent, high-quality work, with the results to show it. Your company will always be in top condition when you work with Pioneer, as they stop at nothing to ensure that your building and office space are in the very best condition, according to the client’s needs and requests.

Along with excellent employee work ethic, Pioneer Facility Services is out to build a long lasting relationship with each and every one of their clients, and their commitment shows. With the means to complete any request to the highest degree, Pioneer works to keep each client’s business year after year. This commitment to long term client relationships shows both on and off-site, as it is backed by their excellent client communication, as well as their excellent results in the workplace.

With the progression of technology in nearly every field of business, Pioneer believes that facilities services suppliers should also strive to develop new innovations in maintenance equipment and machinery. Pioneer Facility Services takes the time to develop their own innovative machines to achieve their own high standards. These machines are designed to get the job done more quickly, while costing less, saving both time and money. These machines also lessen the impact on the workers, meaning that they can get the job done to the best of their ability without feeling worn out before the job is finished.


With an ongoing 18 year relationship with retail cleaning equipment manufacturer Polivac International, Pioneer can ensure their clients that they will continue to develop innovative retail cleaning equipment for years to come, making their services more affordable, and more efficient. The machinery developed for Pioneer Facility Services is designed to allow the company to achieve only the highest standards of cleaning and efficiency on-site.

When searching for a facilities services supplier, look no further than Pioneer Facility Services. With an undying dedication to their clients as well as their employees, this supplier will ensure a long, satisfying relationship with everyone they work with, whether it be their workers, or their clients. With services ranging from grounds maintenance, to hygiene services, to helpdesk services, know that Pioneer can be relied on for the needs of any company. By choosing Pioneer Facility Services, companies will know that they are working with a crew they can trust to get the job done right.